Data Protection

Privacy and security at Isolera

All information about you and your personal data are collected, processed and stored exclusively to carry out your orders. All private data transmitted to Isolera will be protected against access by third parties. The data is treated in accordance with the provisions of the Federal Data Protection Act (BDSG), the Telemedia Act (TMG) and the Media Services Treaty (MDStV). When you visit the Internet pages of Isolera no personal information will be shared.

Data collection

Your data will only be stored if you submit a contract order to Isolera or if subscribe to the newsletter and thus agree to the relevant survey. You can get further information about the data stored by Isolera under Tel .: +49 (0) 661/250 94 83 or E-Mail

Personal data

Personal information is information that can be used to discover your identity. This includes information such as your name, address, postal address and telephone number. Information that is not associated with your identity (such as number of users of the site) are not considered personal data.

Collection and use of personal data

The data protection practice of Isolera is consistent with the Federal Data Protection Act (BDSG) and the Telemedia Act (TMG). Isolera will solicit and use your personal information solely for the processing of the order, unless you would like additional services. In order to process and deliver your order, Isolera will only pass on your data to the delivery service responsible for the delivery. It will be ensured that all data collected is collected, stored, used and processed only in a legally permissible manner.

So that you can order in the shop and your order can be processed, Isolera needs your first name, your last name, your e-mail address, your billing details and – if different – your delivery address (street, zip code, city) and your telephone number. Immediately after your order you will receive a confirmation via email. In addition, E-mail address and phone number allows Isolera to quickly contact you for inquiries and information in connection with your order. When paying by cash on delivery, Isolera does not need any additional data than the one mentioned. Orders with credit card or direct debit require the additional data for settlement. This way, Isolera can carry out your order and keep you informed about your order status.

Newsletter and information

If you order informational materials, newsletters or brochures, you will be contacted by Isolera. You may be asked for your name and other personal information, or at least your email address. It is up to you to decide whether to disclose this information. Isolera saves your information on specially protected servers in Germany. Access to it is only possible for a few specially authorized persons who are responsible for the technical, commercial or editorial support of the servers. If you no longer want to receive the services, just click on the link at the end of each newsletter. Alternatively, write Isolera a mail or call Tel .: +49 (0) 661/250 94 83.

In connection with your access, the servers of Isolera may store some data for backup purposes that may allow identification (for example, IP address, date, time, and pages viewed). The IP address is not used to identify the user and neither personal nor pseudonymized user profiles are created. The statistical analysis of anonymous data records remains reserved.

The future of your personal information at Isolera

Isolera does not provide your personal information to third parties unless there is a legal obligation. You can view and change your personal data at any time. You can always get information about the data stored by Isolera via or via the hotline Tel: +49 (0) 661/9429483. Isolera will also delete or block data that is no longer needed depending on the requirements of laws and authorities.

This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses so-called “cookies”, text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, if IP anonymization is enabled on this site, Google will truncate your IP address beforehand within member states of the European Union or other parties to the Agreement on the European Economic Area.

Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google data. You can prevent the storage of cookies by a corresponding setting of your browser software; however, please note that if you do this, you may not be able to use all the features of this website to the fullest extent possible. In addition, you may prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of this data by Google by using the link below (http: // to download and install the available browser plugin.

You can prevent the collection by Google Analytics by clicking on the following link. An opt-out cookie will be set which prevents the future collection of your data when visiting this website:

Disable Google Analytics

For more information about Terms of Use and Privacy, please visit or

We point out that on this website Google Analytics has been extended by the code “anonymizeIp” to ensure an anonymous collection of IP addresses (so-called IP-Masking).

We also use Google Analytics to analyze data from AdWords and the Double-Click Cookie for statistical purposes. If you do not want to do this, you can disable it through the Ads Preferences Manager (